SS4: Business Intelligence: The CSCW Perspectives             

·   Organizers

Dr. Usharani Hareesh Govindarajan - Hareesh.pillai@sjtu.edu.cn, Prof. Davidrajuh Reggie - reggie.davidrajuh@uis.no, Prof. Dali Zhang - zhangdl@sjtu.edu.cn, Prof. Balkrishna E. Narkhede - benarkhede@nitie.ac.in, Dr. Hardik Gohel - GohelH@uhv.edu, Prof. Amine Ezzerouali - amine.ezzerouali@skema.edu, Dr. Rakesh D. Raut - rraut@nitie.ac.in, and Mr. Dhiraj Kumar Singh - dhiraj.kumar@edifecs.com

·   Description/Abstract

Business Intelligence (BI) combines products, processes, and technologies to transform data into knowledge that drives value creation. BI initially started by utilizing internal transactional information and transitioned into data-driven approaches such as Artificial Intelligence (AI), big data, and Machine Learning (ML) that enhance the business operations by acting as a key element amongst involved stakeholders. As promising as expanded use of business intelligence may be, there is still the need for a careful and balanced discussion of the specific business and technical preconditions for capturing the business value. Several research explorations in recent years have highlighted such frameworks and techniques for transforming data into insights for the final decision support. However, BI stakeholders continue to work with information asymmetry through the exchange of Zoom calls, e-mails, minutes of meetings, to-do lists, schedules, and documents between participants. As a result, participants become disoriented, and the decision-making task may not yield the best business results. This special session, therefore, focuses on the business intelligence perspectives from a collaborative viewpoint. The special session is planned as a platform for all forms of computer-supported collaborative systems that help tackle the information asymmetry among BI stakeholders including but not limited to frameworks, architectures, innovative methods, and models through the explorations in emerging trends such as analytics pipelining and automation, Augmented intelligence, BI design techniques, analytics translation (explainable AI), graphics facilitation, low-code tools, contact point management strategies (identification, addition/creation, and reduction), citizen developers, etc. Further, this session especially welcomes work in progress papers to provide researchers and developers with an opportunity to discuss evolving and early-stage ideas and to solicit feedback from the CSCWD community at large. A compilation of accepted and presented discussions from our prior 2020 ~ 2021-year special session on Cooperative Systems Incorporating Immersive Technologies is in the following link for further background: https://youtu.be/CV6syQ-6FfE